317 E. North Ave, Baltimore, MD 21201

The McAllister brick apartment building exterior

Residents

Now that you've moved in, log in.

Resident Portal

Click Resident Portal to submit a service request, pay your rent online, and so much more.

Getting Started

Here's how to get the most out of the ActiveBuilding Resident Portal.

01

Check Your Email

  • Check your email for an invitation link
  • No email? Contact the leasing office

02

We Want to Get to Know You Better

  • Fill out your profile & contact information
  • Learn about community events, important updates, & emergency notifications

03

How Best to Reach You

  • Choose your preferred method of contact
  • Email, Text, or Phone

04

Connect with Your Neighbors

  • Post on the Community Wall — a residents-only, private, online space
  • Swap news, make recommendations, and plan events with other residents
  • Join groups & connect with residents that share the same interests

05

Request for Service

  • Submit non-emergency service requests 24/7 online
  • Receive email, text, or voice message service request status updates
  • Easily communicate with office staff

06

Convenient Online Payment

  • Register to pay rent online
  • Schedule recurring or make one-time payments easily

Need a hand?

Our leasing office is here to help with portal access or any questions.